Privacy Policy
Effective Date: January 1, 2025 · Last Updated: June 1, 2025
OwnerLift, Inc. ("OwnerLift," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our marketplace platform.
1. Information We Collect
We collect information you provide directly to us, such as when you create an account, post a listing, send a message, or enter into a financing agreement. This includes:
• Account Information: Name, email address, and password when you register.
• Listing Data: Vehicle details, photos, pricing, and financing terms you provide when creating listings.
• Communications: Messages sent through our platform between buyers and sellers.
• Transaction Data: Financing proposals, contract terms, and payment schedule information.
• Usage Data: Information about how you interact with OwnerLift, including pages visited, features used, and time spent on the platform.
• Device Information: IP address, browser type, operating system, and device identifiers.
2. How We Use Your Information
We use the information we collect to:
• Provide, maintain, and improve the OwnerLift platform and services.
• Facilitate transactions between buyers and sellers, including generating and storing financing agreements and contracts.
• Send you transactional emails and notifications related to your account, listings, messages, and payments.
• Personalize your experience and surface relevant listings.
• Monitor and analyze usage patterns to improve platform safety and user experience.
• Detect, investigate, and prevent fraudulent transactions and other illegal activities.
• Comply with legal obligations and enforce our Terms of Service.
3. Information Sharing
We do not sell your personal information. We may share your information in the following circumstances:
• With Other Users: When you send a message or enter into a transaction, your name and certain contact details are visible to the other party.
• Service Providers: We work with third-party vendors (e.g., payment processors, cloud hosting, email delivery) who process data on our behalf under strict confidentiality agreements.
• Legal Requirements: We may disclose information if required by law, subpoena, or other legal process, or if we believe in good faith that disclosure is necessary to protect our rights or the safety of others.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
4. Data Security
We implement industry-standard technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes encrypted data transmission (TLS/SSL), secure data storage, and access controls.
However, no method of transmission over the Internet is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security. You are responsible for maintaining the confidentiality of your account credentials.
5. Cookies & Tracking
We use cookies and similar tracking technologies to enhance your experience on OwnerLift. Cookies help us remember your preferences, analyze traffic, and improve the platform. You can control cookie settings through your browser preferences. Disabling cookies may affect some features of the platform.
We may also use third-party analytics services (such as usage analytics tools) that collect anonymous, aggregated data about platform usage.
6. Your Rights & Choices
Depending on your location, you may have the following rights regarding your personal information:
• Access: Request a copy of the personal data we hold about you.
• Correction: Request correction of inaccurate or incomplete data.
• Deletion: Request deletion of your personal data, subject to certain legal exceptions.
• Portability: Request a machine-readable export of your data.
• Opt-Out: Unsubscribe from marketing communications at any time via the unsubscribe link in any email.
To exercise any of these rights, please contact us at [email protected].
7. Data Retention
We retain your personal information for as long as your account is active or as needed to provide services. We retain contract and transaction data for a minimum of 7 years to comply with legal and financial record-keeping requirements. When you delete your account, we will delete or anonymize your personal data within 90 days, except where retention is required by law.
8. Children's Privacy
OwnerLift is not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware that a child under 18 has provided us with personal information, we will take steps to delete such information promptly. If you believe a minor has submitted personal data to us, please contact us immediately.
9. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of material changes by posting the new policy on this page with an updated effective date and, where appropriate, by sending an email notification. Your continued use of OwnerLift after changes take effect constitutes acceptance of the revised policy.
10. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:
OwnerLift Privacy Team
Email: [email protected]
Mailing Address: OwnerLift, Inc., 123 Main Street, Suite 100, Phoenix, AZ 85001